Quality Improvement Committee
The Quality Improvement Unit is a standing committee comprising the Administrative Director, The Quality Manager, a Quality Expert and an External Consultant.
The unit drives the quality and standard policies, monitors and oversees all matters which have an impact on maintaining and enhancing the quality of student experiences and scholarship.
The unit explores ways of improving quality and standards and makes recommendation to the quality assurance committee for approval and implementation.
The Quality Improvement Unit ensures that:
- Quality and standards set are adhered to by monitoring and evaluating all programs.
- Conducting evaluation of learning outcomes and lecturers’ performance.
- Exploring ways to improve teaching areas, including classroom environment and adding value to student experiences and scholarship.
Objectives of the Quality Improvement Unit
- The main objective of the Quality Improvement Unit (QIU) is to ensure that consistently high standards are maintained at the Business School.
- To ensure continuous improvement and satisfy stakeholders’ expectations.
- To incrementally improve standards and quality by continuously monitoring and evaluating the quality assurance systems, plans and activities.
Roles and Functions of the Quality Improvement Unit
- Formulate plans and implement quality improvement activities.
- Evaluate the functioning of the Quality Assurance System.
- Identify opportunities for improvement in the college’s operations, systems and policies.
- Act on recommendations of the Quality Assurance Committee.
- Assist in setting objectives for the management committee (this committee drives the quality process).
- Evaluate the work of the management committee.
- Conduct periodical monitoring and provide technical advice to the management committee.
Action Plan (2020-2021)
- Initiate and conclude Moodle training with Online Training &Collaborative Solutions
- Evaluate and make proposals for the improvement in online academic delivery
- Update the college quality assurance manual
- Update roles and responsibilities of lectures to include online netiquette.
- Review the college security of software/ information and physical security
- Review and improve the registration process, considering online registration. The goal is to make the student's registration process as efficient and straightforward as possible.